Frequently Asked Questions
Everything you need to know about your Alpha BioMed experience.
How do I determine the correct size for my order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our specifications, as our athletic-fit garments are designed for a tailored silhouette.
What is the standard shipping timeframe?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply access our online portal to initiate a return or an even exchange.
Are the fabrics used sustainably sourced?
Yes, Alpha BioMed is committed to ethical manufacturing. We utilize high-performance recycled polymers and organic cotton blends to ensure both quality and environmental responsibility.
How should I care for my Alpha BioMed apparel?
To preserve the integrity of the performance fabrics, we recommend machine washing cold with similar colors and tumble drying on low heat or hanging to dry.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.