Returns & Exchanges

At Alpha BioMed, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items. Our goal is to ensure your shopping experience is as seamless and high-quality as our apparel collection.

Return Process

• 1.
  Initiate Your Request

  Log into your Alpha BioMed account and visit the 'Order History' section to select the items you wish to return or exchange.

• 2.
  Print Shipping Label

  Once your request is approved, download and print the prepaid shipping label provided via our automated returns portal.

• 3.
  Package Your Items

  Place the items in their original packaging with all tags attached to ensure they are protected during transit and meet our resale standards.

• 4.
  Drop Off and Track

  Deliver your package to any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.